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Frequently Asked Questions

  • Which states are you licensed in?
    While Flux Psychology is based and primarily licensed in Colorado, because we only provide services via telehealth and are credentialed with PSYPACT, we can serve anyone 18 years or older in the following 34 states and territories: 1. Alabama 2. Arizona 3. Arkansas 4. Commonwealth of the Northern Mariana Islands 5. Connecticut 6. Colorado 7. Delaware 8. District of Columbia 9. Georgia 10. Idaho 11. Illinois 12. Indiana 13. Kansas 14. Kentucky 15. Maine 16. Maryland 17. Minnesota 18. Missouri 19. Nebraska 20. Nevada 21. New Hampshire 22. New Jersey 23. North Carolina 24. Ohio 25. Oklahoma 26. Pennsylvania 27. Rhode Island 28. Tennessee 29. Texas 30. Utah 31. Virginia 32. Washington 33. West Virginia 34. Wisconsin
  • What services do you provide?
    We currently offer virtual individual therapy and clinical supervision for training psychologists and counselors that can be applied towards licensure. Flux is also available for various speaking engagements or group/corporate trainings. Please email Dr. Andrea Liner at for more information.
  • Do you offer in-person services?
    Not at this time; all sessions are conducted virtually via a HIPPA-compliant telehealth platform. Because there is no commute time or physical space occupied by other people, virtual sessions allow for greater scheduling flexibility, more personal comfort, and more privacy for high-profile clients.
  • What do you charge for sessions?
    Sessions are $175 and payment is due at the time of service via debit, credit, or HSA card. Payments are collected via a HIPPA-compliant therapist billing app called Ivy Pay which works through text messages.
  • Do you take insurance?
    Flux does not currently accept insurance and is what is known as an out of network provider. This allows for increased confidentiality and flexibility in terms of type and length of treatment as insurance companies often ask for sensitive records and dictate what is “allowed” for length and type of treatment. If your health insurance offers out of network benefits, Flux can provide you with a monthly “Superbill” which contains diagnostic and provider information that can be submitted to your insurance for partial reimbursement. Please call your insurance provider to determine if you are eligible for these benefits.
  • How long will therapy take?
    Length of treatment will vary by individual. You can expect to commit to at least eight sessions to see the benefit of your work but there is no limit on how many sessions you may have. If and when you are feeling like you have achieved your goals, you and your therapist will discuss how and when to end treatment, although, you have the choice to continue with other issues or for regular maintenance.
  • How often will I come to therapy?
    Typically, therapy is scheduled on a weekly basis at the same day and time. This provides the most momentum and continuity for treatment and is the most recommended modality. Multiple sessions per week or sessions every other week can also be arranged based on your clinical and financial needs.
  • I’ve never been in therapy before and am nervous and/or skeptical. What can I expect?
    Flux strives to make therapy a collaborative, judgement-free, and overall positive experience, although it can be challenging at times as you address difficult issues in your life. Sessions are 50 minutes long and your therapist will help you confront various issues, foster a deeper understanding of their origins and connections to other areas in your life, and help you with various techniques to relieve your symptoms and encourage personal growth through questions, observations, and exercises. It is perfectly normal to be hesitant and to need a few sessions to feel safe and trusting of the therapist. You will not be forced to work on anything before you are ready.
  • Do you prescribe medication?
    No, we do not prescribe medication. If you are interested in medication or determine with your therapist that it may be helpful, your therapist can refer you to a psychiatrist for a medication evaluation; however, you are never obligated to pursue medication.
  • What type of clients do you see?
    Flux specializes in issues surrounding relationships across the spectrum, identity, mood disorders, and general self-exploration and discovery. While we predominately see those who fall into the “young adult” category (20s-early 30s), we currently provide services to anyone 18 years of age or older. We also have experience serving high-profile clients looking for a more discrete therapy experience.
  • Do you offer a free consultation:
    Yes! We offer a free 15 minute phone consultation to get a better sense of what you’re looking for and if we may be a fit for you.
  • I found someone who only charges x amount, why do you charge more than them?
    Our clinicians are doctoral level licensed clinical psychologists and we charge rates commensurate with that type of training and what is typical in the Denver, Colorado area. Often times, therapists of different training levels or different geographical areas will charge different fees. Please be aware that many who refer to themselves as therapists or coaches may not have formal training or licensure and therefore advertise significantly lower rates.
  • I really want to start therapy but I don’t think I can afford it. What are my options?
    Flux has limited openings for reduced fee sessions based on need on a case by case basis as well as reduced fee options for students. Please contact us for details and to see if you may be eligible.
  • Are you available for after hours care?
    Flux Psychology is not an after hours or emergency services provider. Our clinicians work to return correspondence within one business day but may be unavailable over evenings and weekends. If you find yourself in a mental health crisis after hours, please call 988 or go to your nearest emergency room.
  • How does confidentiality work in therapy?
    In accordance with HIPPA and federal and state privacy laws, everything disclosed in therapy is completely confidential between you and your therapist. However, there are three primary exceptions: if you have indicated or appear to be an imminent risk to yourself or someone else, if you disclose information about past or current child or elder abuse, or if your information were to be subpoenaed by a court of law. Mental health providers have a “duty to warn” about imminent risks as well as a legal obligation as a “mandated reporter” for abuse. If you are over 18, therapists cannot legally confirm your status as a client or discuss your case with anyone else without express written consent in the form of a Release of Information. However, clinicians may consult with other professionals to offer you the best care possible and in this case, no identifying information would be shared. Please contact us if you would like further information.
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